Deviation Investigations and Investigation Report Writing

Deviation Investigations and Investigation Report Writing are two separate courses, therefore, taking both courses together is the most effective way to master the subject.

Deviation Investigations

Learn to use the most effective tools to investigate a plant, laboratory or customer service deviation.

Presentations cover the following topics:

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SkillsPlus International Inc. offers the best deviation investigation and investigation report writing offered anywhere.
  • Introduction to Root Cause Analysis
  • Deviation Investigation Terms
  • Interviewing and Path Forward
  • Root Cause Analysis: Fish Bone Diagrams
  • Five Why’s Mapping
  • Distinctions
  • Walk-Through-Analysis
  • Change Analysis
  • Understanding Human Errors
  • Control Barrier Analysis
  • Determine Product Impact
  • Research Previous Investigations
  • Immediate Actions and Containment
  • Corrections
  • Corrective Actions
  • Preventive Actions
  • Follow up and CAPA Effectiveness Checks
  • Risk Assessment

Deviation Investigation Report Writing

Learn to write deviation investigation reports that meet the needs of the company, quality assurance and the FDA.

Presentations cover the following topics:

  • Introduction to Deviation Report Writing
  • Writing Tips
  • Description of the Event
  • Event Classification
  • Immediate Actions and Containment
  • Previous Investigation Summaries
  • The Sequence of Events
  • Root Cause Summary
  • Product Impact
  • Corrective and Preventive Actions
  • Report Follow UP Actions and Effectiveness Checks
  • The Proper Use of Background Information
  • Using Attachments
  • Referential Information
  • Interim Reports and Deviation Extensions
Image of an employee in an online conference.
One-on-one coaching live is one of many options.

One-on-one personal coaching

Coaching on the use of each investigative tool or section of the deviation investigation report

How this course works on line

  • Employees view a presentation authored and presented by a seasoned deviation investigator.
  • Employees complete the associated worksheet apply to an actual in-your-plant deviation the tool or report section just discussed. (non disclosures will be signed ahead of enrollment).
  • A seasoned investigator will review the employee’s work and email to the employees specific comments addressing what work is a good representation of the tool and other areas to consider in the investigation process, including clarification of CGMP regulations impacting the deviation being investigated.
  • When the instructor has passed the employee on a particular tool, then the employee is encouraged to move on to the next topic.
  • Online internet-based e-learning, is designed to fit your schedule, 365 x 24 x 7. Come and go as needed. What is e-learning? Therefore, our courses are convenient and flexible.

Optional course for more in depth CGMP Understanding

  • If you need more in depth CGMP understanding, we encourage the employee to sign up for The New Generation Series.

Call for a quote: Jennifer – (415) 948-5220

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